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Role Title: Education and Skills Support Executive

Department: Policy and Standards

Reports to: Education and Skills Manager

Contract: Full time

Salary range: £32k-£34k

Location: London with hybrid working

Role purpose

The primary purposes of this role are to:

• Support the Education and Skills Team
• Ensure that the Engineering Council’s publicly available course search database is accurately maintained
• Respond to queries related to programme recognition. 

About us

The Engineering Council is the UK regulatory body for the engineering profession. We hold the national registers of nearly 223,000 Engineering Technicians (EngTech), Incorporated Engineers (IEng), Chartered Engineers (CEng) and Information and Communications Technicians (ICTTech). We ensure that employers, government, and wider society - both in the UK and overseas - have confidence in the knowledge, experience and commitment of professionally registered engineers and technicians. We work with international partners to enhance the mobility of engineering graduates as well as professionally registered engineers and technicians.

Our mission is to maintain internationally recognised standards of competence and commitment for the engineering profession and to license competent institutions to champion the standards for the deliverance of public benefit.

About the role 

• Organisation of meetings and events, including drafting of minutes and papers.
• Day-to-day operation of the course search database (with technical support from IT and external developers), including checking data submitted by professional engineering institution staff and testing when enhancements are made. 
• Managing the education and skills inbox and responding to queries.
• Other activities to support the education and skills team and wider colleagues and volunteers as required.

Person specification

Essential Skills / Competencies

• Strong attention to detail. 
• Excellent communication skills, including to produce well written papers and minutes.
• Able to organise meetings and events.
• Strong IT skills, including operation of databases.
• Able to develop, maintain and apply specialist knowledge.
• Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to Equity, Diversity, and Inclusion. 

Education / level of experience

• Degree and/or experience to demonstrate capability to develop and effectively apply specialist knowledge. 

Applying for this role

Please send a CV and covering statement in support of your application that is no longer than two sides of A4 explaining how you fulfil the key criteria for the role by email to hr@engc.org.uk, quoting the job title in the subject of your email.

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.   

Interviews

Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.

If there are any reasonable adjustments we can make for you during this recruitment process please email hr@engc.org.uk with details.

We aim to notify candidates who have been shortlisted as soon as possible. We aim to notify unsuccessful candidates within two weeks of application receipt or interview.

What can we offer you

• Competitive salary
• 28 days paid annual leave (plus bank holidays), pro-rated for part time roles
• Competitive pension (10% employer contribution)
• Annual bonus opportunity (after six months of employment)
• Flexible working is embraced
• A high-spec office with terrace overlooking the Thames Embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Simplyhealth cash back plan
   

The Institute of Highway Engineers (IHE) is seeking an experienced Membership & Professional Registrations Manager

Role Title: Membership & Professional Registrations Manager

Reports to: Chief Executive

Location: London Office, W1W 5DX

Hours: Full time (option to work from home on Fridays)

Role purpose

To manage and administer the membership and professional registration activities of the Institute in accordance with standards approved by Engineering Council. To participate in Joint Board of Moderators (JBM) activity approving and accrediting educational programmes, including college visits and secretariat duties. To assist in the management of day-to-day activities of the London HQ office.

Key functions

• Administration of the Professional Registration process for members applications to the standards of Engineering Council and the British Computer Society
• Administer the participation of the Institute in JBM activities including college visits and preparation of papers and reports including travel to Colleges across the UK
• Review and update of the Institute’s Professional Registration materials, processes and documents in line with revised Engineering Council standards
• Maintain the membership database and subscription records
• Undertake assessment of new membership applications in accordance with agreed criteria
• Provide detailed responses to members regarding Career Assessment requests for Professional Registration
• Supervision and development of Membership Officer and Registrations & Qualifications Officer
• Responsible for the annual process of subscription collections
• Manage the annual internal and external audit of Professional Registration applications
• Manage the annual CPD audit of members
• Timely completion of the annual Engineering Council data reconciliation
• Ensures that office systems operate in an efficient manner and are maintained or improved to meet performance criteria

Decision making

• The job holder will report to the Chief Executive
• The job holder will liaise, assist and cooperate with IHE’s Membership and Qualifications portfolio group and other staff members as required
• Overall, the job holder will work in accordance with IHE’s established procedures and guidelines

Impact and authority

• The job holder will have responsibility for managing member’s Professional Registration, CPD and training records
• The job holder will be responsible for managing the membership database, collection of annual subscriptions and members queries
• The job holder will supervise Membership Officer and Registrations & Qualifications Officer members of staff

Knowledge, Skills and Experience

• Knowledge and experience of the workings of a membership or professional body (essential)
• Knowledge of the Highways Industry (desirable)
• Knowledge of Engineering Council standards (desirable)
• Knowledge of 3rd level education standards (desirable)
• Knowledge of general office IT software including Microsoft Office package (essential)
• Knowledge of database software (desirable)

Skills

• Demonstrable process management skills
• Excellent organisational, written and oral communication skills, including experience report-writing and dealing with difficult enquiries
• The ability to work on own initiative, and to develop good working relationships with stakeholders
• Accuracy of input and financial acumen
• Highly numerate, good keyboard & IT skills, detail conscious and well-organised
• Excellent oral and written communication skills
• Collaboration

Experience

• At least 3 years experience in a membership organisation or related role
• At least 2 years experience of staff supervision including personal development, objective setting and performance management
• Experience in process management and following standards and measurable guidelines
• Experience in handling and responding to membership or stakeholder queries
• Experience of monitoring processes against performance criteria

Flexibility and travel

There will be several days a year where travel away from the office is required for events, employer visits, meetings and the like. These are usually held within the UK.

To apply

To apply please send your CV with a covering letter to lyle.andrew@theihe.org by Tuesday 25th March 2025.